Access to your own personal health care patient advocate 24 hours a day, 7 days a week

Identify centers of excellence

Answer questions about medical tests, treatments and medications

Assist with complex medical condition

Arrange for durable medical equipment, as needed, upon discharge from an acute care setting or skilled nursing facility

Assist with locating assisted living facilities or group homes and arrange an evaluation for admission

Research and locate private duty nursing services and home health aides

Research community resources, if necessary, to procure additional finances and services

Arrange for second opinions

Ensure transfer of necessary medical documentation and test results including x-ray films to a consulting physician's appointment

Assist in coordinating diagnostic testing as indicated

Facilitate hospice evaluation and services

Assist in resolving errors in claim denials and/or billing

Correct any balance billing issues

Assist the client throughout the appeals process

Arrange for emergency or critical care transportation to admitting tertiary care facilities (domestic flights ONLY; average rate is 50% less than regular billed charge)

Discounts of up to 75% off prescriptions refills at over 60,000 Pharmacies across the US

On vacation & become ill? Patient PAL works whenever & wherever you are to help you get the best quality of medical assistance when you need it most